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Filter by area to see every capability that ships with Nova today.
✦Unified inbox for 14 channels
Messaging✦Live website visitors
Messaging✦Broadcasts
Messaging✦Quick replies
Messaging✦WhatsApp template manager
Messaging✦WhatsApp Cloud API or QR
Messaging✦Website chat widget
Messaging✦Website voice widget
Messaging✦Colored conversation tags
Messaging✦Assign to teammates
Messaging✦Internal notes
Messaging✦CSAT surveys
Messaging✦Typing-aware batched replies
Messaging✦Live notifications and sounds
Messaging✦Voice notes and attachments
Messaging✦Multiple AI agents
AI agents✦6 AI providers to choose from
AI agents✦Personality and tone
AI agents✦Optimize with AI
AI agents✦Knowledge base from files and URLs
AI agents✦Nova Brain knowledge graph
AI agents✦Learns facts about each contact
AI agents✦Active hours
AI agents✦Reply timing and split messages
AI agents✦Response limits
AI agents✦Follow-up cycles 1 to 3
AI agents✦Bookings on or off per agent
AI agents✦Simulation test chat
AI agents✦Supervisor check
AI agents✦Human escalation
AI agents✦AI actions in connected apps
AI agents✦Voice-note transcription
AI agents✦10 reply languages
AI agents✦AI media library
AI agents✦Daily AI summary
AI agents✦Contacts and timelines
CRM✦CSV contact import
CRM✦Deals pipeline
CRM✦Tasks
CRM✦Support tickets
CRM✦Orders
CRM✦Calendar and appointments
CRM✦Google Calendar sync
CRM✦TidyCal bookings
CRM✦Lead finder
CRM✦Email campaigns
Marketing✦Ready-made email templates
Marketing✦Email follow-up steps
Marketing✦Consent and unsubscribe
Marketing✦Social scheduling on 8 networks
Marketing✦Comment and mention replies
Marketing✦Meta Ads campaigns
Marketing✦Spend caps and auto-pause
Marketing✦CRM custom audiences
Marketing✦SEO site audits
Marketing✦AI SEO recommendations
Marketing✦Visual flow builder
Automation✦22 triggers
Automation✦Conditions and branching
Automation✦Delays from 15 minutes to a week
Automation✦Connected-app actions
Automation✦Inbound webhooks
Automation✦Outbound webhooks
Automation✦Public REST API
Platform✦OpenAPI 3.0 spec
Platform✦Scoped, hashed API keys
Platform✦MCP server
Platform✦Custom domain
Platform✦Multiple workspaces
Platform✦Roles and invites
Platform✦Encrypted tokens
Platform✦Industry setup wizard
Platform✦System status and alerts
Platform✦Themes and fonts
Platform